Many insurance policies will contain a provision requiring the insured to cooperate with production of certain information and to assist them in their claims process. A lot of times, this will require giving a recorded statement to the insurance company about your sinkhole. To the insurance company a recorded statement is important because they are able to gather initial information regarding the claim that may dictate how they proceed with handling your claim.
During a recorded statement with your insurance company about your sinkhole claim they will probably ask questions about any of the following:
-when and why you filed your claim
-the damage to your home and when you noticed it
-the purchase of your home and your mortgage
-repairs, modifications, or renovations that have been done on the home
-whether your neighbors are experiencing sinkhole damages
-how you came to suspect your property may have a sinkhole and who you may have contacted
-prior claims and prior how owner insurance carriers you may have used in the past
-materials used in the construction of your home
It is important to be as accurate as you can during your recorded statement. You may want to familiarize yourself some of the above information before you give a recorded statement to an adjuster so that you can answer the questions to the best of your ability. You should also speak with your sinkhole attorney before giving a recorded statement so they are able to walk you through what to expect.